Privacy Policy
1. This Privacy Policy contains an agreement between you and us regarding the processing and protection of your personal data and is an integral part of User Agreements This Privacy Policy applies to the SAMO-TRANS.COM website and its Services, as well as to applications for devices running the Android and IOS operating systems, however, taking into account the features set out in paragraphs 16-19 of this Policy.
The Privacy Policy does not apply to services provided by other companies or individuals (including products or sites that may appear in search results), sites that use SAMO-TRANS.COM services, as well as other resources to which we link. The Privacy Policy also does not cover the information practices of third-party companies and organizations that advertise our services and use technologies such as cookies, pixel tags, etc. to display relevant ads.
Data scope, categories and sources
2. We may have the following data about you:
a. information provided by you when registering an account and subsequently updating registration data (name, patronymic, surname; identification number from the state register of individuals (taxpayer registration card number); email addresses, telephone numbers, identifiers in various messaging systems; as an individual entrepreneur, other data from the certificate of state registration of an individual entrepreneur;
b. information provided by you during your use of the Site and/or Services (including by placing requests for freight transportation, entering entries into survey forms, feedback forms, posting reviews, forum messages, during correspondence, telephone conversations with support service, etc.);
c. data originating from (automatically generated as a result of) your use of the Site and/or Services (date and time of account registration; dates and times of visits to the Site; data on the use of the Site: pages viewed, links clicked, search queries, etc.); data on the technologies used by you to access the Site: your Internet service provider, IP address, characteristics and settings of electronic devices and software used to access the Site).
Purposes of processing and how your personal data will be used
3. We may use your data for the following purposes:
a. ensuring proper provision of services;
b. assessing Users' interest in our Services, informing about new Services and updating the Site;
c. resolution of disputes and difficult situations;
d. creating an information infrastructure to ensure the security of your business activities;
e. compliance with accounting requirements, tax legislation, other financial and administrative requirements;
f. other purposes that we will further inform you about by requesting specific information for your duly informed consent.
4. We provide you with the opportunity to choose, at your discretion, the settings for receiving e-mail notifications for certain types of notifications (for example, about the expiration of the payment period for paid Services or about being added to partners by another User); however, you agree that in other cases you will not be able to choose the settings for receiving notifications. Throughout the entire period of activity of your account, We may use your contact information to send technical and administrative news messages.
5. Your personal data is included in the personal data base "Users", the owner of which is the limited liability company "ADAMANTINVEST" (EDRPOU code 42049682) (105 Peremogy Ave., Sumy, 40020, Ukraine). We store data on servers in the USA or any other country where Supabase or its affiliates, subsidiaries, agents or contractors have facilities.
6. Your consent to the storage and processing of Your personal data by Us is valid throughout the entire period of activity (validity) of Your account (for unregistered Users – during the period of access to the Site and/or use of the Services), as well as for 3 (three) years after the end of the specified period.
Your rights as a personal data subject are established by the provisions of Article 8 of the Law of Ukraine "On Personal Data Protection", in particular, you have the right to:
a. know about the sources of collection, location of your personal data, purpose of their processing, location or place of residence (location) of the owner or controller of personal data or have the right to give the appropriate instruction to obtain this information to persons authorized by them, except for cases established by law;
b. receive information about the conditions for providing access to personal data, including information about third parties to whom personal data are transferred;
c. access to your personal data;
d. receive no later than thirty calendar days from the date of receipt of the request, except in cases provided for by law, a response as to whether your personal data is being processed, as well as receive the content of such personal data;
e. to submit a reasoned request to object to the processing of their personal data;
f. to submit a reasoned request for the modification or destruction of their personal data by any owner and controller of personal data if these data are processed unlawfully or are inaccurate;
g. to protect their personal data from unlawful processing and accidental loss, destruction, damage due to intentional concealment, failure to provide or untimely provision, as well as to protect against the provision of information that is inaccurate or defamatory of the dignity, worth and business reputation of an individual;
h. to file complaints about the processing of their personal data with the Commissioner or the court;
i. to apply legal remedies in case of violation of legislation on the protection of personal data;
j. to include a reservation regarding the restriction of the right to process their personal data when providing consent;
k. withdraw consent to the processing of personal data;
l. know the mechanism of automatic processing of personal data;
m. to protect against automated decision-making that has legal consequences.
7. You can delete your personal data yourself by logging in to the website, or contact the Contact Center for deletion by e-mail: support@samo-trans.com. Your personal data will be deleted after we receive a request for their deletion.
Security
8. We take technical and organizational measures to protect your confidential information from unauthorized actions by third parties. On our part, access to your personal data is limited to a limited number of employees and authorized persons who need this information to process data on our behalf and for the purposes expressly provided for in this Privacy Policy. All of them undertake obligations to maintain confidentiality and in case of violation of the aforementioned obligations will be subject, as applicable, to disciplinary, civil, administrative and/or criminal liability.
9. Access to your confidential information can also be done through the usual authorization system using your login and password. In case of your neglect of independently ensuring the security of your account, third parties may gain unauthorized access to your information, for which We do not bear any responsibility.
Dissemination of information by you
10. You understand and agree that when you (the Company) provide information when registering an account on the Site and within the Services (including, but not exclusively, when placing on the Site on behalf of the Company applications for cargo offered for transportation and/or for the availability of free cargo transport), some personal data (including, but not exclusively, names, addresses, telephone numbers, identifiers in messaging systems, etc.) are legitimately distributed (transferred) to an unlimited number of persons.
11. You acknowledge that the very nature of Our Site and Services is to disseminate and exchange business information, some of which falls within the definition of personal data; and that, accordingly, your registration for an account on the Site and your use of the Services involves dissemination of information primarily by you and in your interests, for which we provide a technical platform.
12. In view of the above, you hereby confirm and warrant your full consent – and, where applicable, also the duly informed consent of the relevant personal data subjects – to the public dissemination of data described above, and furthermore, taking into account the very essence of the Services and the public nature of the dissemination of data, you confirm your understanding of the objective lack of necessity, as well as the practical impossibility, of additional special notifications from Us about the above-described transfer of personal data to third parties.
13. Given the concept of Our Site as a platform for the dissemination and exchange of business information, We reserve the right to change or cancel the aforementioned Service at any time at Our discretion.
14. In some cases (in particular, to grant you the right to post reviews on other Companies, to increase your score in the “reliability rating”), We may request from you, as a mandatory condition, to provide a (scanned) copy of the certificate of state registration of your Company (by uploading it to your “Documents” on the Site).
Dissemination of information by us
15. We may provide third parties with access to your personal data only in the following cases:
a. with your specific consent. For all cases not expressly provided for in the User Agreement, we will separately request your consent.
b. as part of measures applicable to all Users to ensure the safety of all Users, including you. On your account page, we display not only the date of your registration on the Site, but also the date and time of your last visit to the Site. This feature contributes to building transparency in business relations between Users, applies to all Users and was adopted following discussions with Users. We reserve the right to further implement similar features as they are reasonably necessary, exclusively for all Users at the same time.
c. for external processing under our control. We may provide access to our contractors, agents, clients for processing data solely for the purposes set out in this Privacy Policy, subject to such persons complying with confidentiality obligations and all necessary security requirements under our responsibility.
d. compliance with law and public order. We may provide access to information about you if we have reasonable grounds to believe in good faith that such use of information is reasonably necessary to: (1) comply with legal requirements (including departmental instructions that have higher legal force in the relevant territories), orders of judicial or other government authorities that can be enforced; and/or (2) detect, prevent and/or take other measures against fraud, other illegal and/or dishonest actions that pose a danger to the interests of Users, Samo-Trans and/or public order.
Changes to the Privacy Policy
16. This Privacy Policy may be revised and updated. We will not fundamentally restrict your rights without your express consent. Any changes to this Privacy Policy will be published on this page, and in the case of significant changes, We will make a wider notification.
Privacy Policy Features
17. SAMO-TRANS.COM collects information that helps improve our services and also ensures that our application performs the tasks for which you installed it.
17.1. Features of the Privacy Policy for applications for devices on Android and IOS operating systems. SAMO-TRANS.COM collects information that ensures that our application performs the tasks for which you installed it. We take information from the following sources:17.1.1. Information from users. To use many of our services, you must have a SAMO-TRANS.COM account. When you create one, we ask you for personal information, such as your name, email address, phone number, or postal address, and store it in your account.17.1.2. Information we receive through your use of SAMO-TRANS.COM services. We collect information about how and which services you use. This happens when you, for example, visit websites that use our advertising services, or view or interact with our advertisements or content. This data includes the following:
a. Device Information. We collect device information (such as model, operating system version, unique device identifiers, and mobile network and phone number information).
b. Log information. When you use SAMO-TRANS.COM services or view content, some of your actions are automatically stored in server logs. The following information is recorded:
c. IP address.
d. Hardware event data. Including system crashes and actions, as well as browser settings, type and language, date and time of request, and referral URL.
e. Location information. We collect and process data about your actual location. We also use various location-based technologies, such as analyzing your IP address, GPS data, and other device sensors to identify devices, Wi-Fi access points, and cell towers that are closest to you.
17.2. Features of the Privacy Policy when filling out a form on the SAMO-TRANS.COM online portal to conclude an insurance contract. SAMO-TRANS.COM collects information that helps improve our services, as well as ensures that the application performs the tasks for which you installed it. We take information from the following sources:17.2.1. Information from users. To use many of our services, you must have a SAMO-TRANS.COM account. When you create one, we ask you for personal information, such as your name, email address, phone number, or postal address, and store it in your account.17.2.2. Information that we receive as a result of your filling out the SAMO-TRANS.COM. form. for concluding an insurance contract. When filling out the SAMO-TRANS.COM. form. for concluding an insurance contract, you indicate your personal data, such as the name or name of the legal entity, e-mail address, telephone number or postal details, information about the cargo and the dates of loading and unloading of the cargo, and agree to the transfer of the information you have specified to the selected insurance company for the execution and conclusion of the insurance contract. In particular, but not exclusively, we transfer data from the form you have filled out about:
a. Name of the individual or name of the legal entity.
b. Name, type, value, weight, volume and packaging of the goods.
c. Dates and places of loading and unloading of cargo.
d. Information about vehicles and personal data of drivers, carriers and other entities.
e. Other information necessary for completing and concluding an insurance contract.
How we use the collected data
18. Thanks to the data received, we can provide, maintain, protect, develop existing services and create new ones, as well as ensure the security of SAMO-TRANS.COM and our users. The name that the user specifies in his SAMO-TRANS.COM profile may be used in all our services where a SAMO-TRANS.COM account is required. If your email address or other identifying information is already known to other people, they will also be able to find your available SAMO-TRANS.COM profile, including the name and other information specified by you in the account. The publicly available data of your SAMO-TRANS.COM account (as well as information about the actions you take in LARDI-TRANS services or in external applications associated with your account (for example, reviews, comments and applications) may be used by us for commercial purposes, including advertising. When you contact SAMO-TRANS.COM, your messages are stored so that we can resolve the problem faster. data for purposes not mentioned in this privacy policy, we always ask for prior consent for this.
19. Information that SAMO-TRANS.COM provides to third parties. We do not disclose users' personal information to companies, organizations and individuals not affiliated with SAMO-TRANS.COM. The exceptions are the cases listed below:
a. The user has given his consent. We may provide information about you to companies, organizations or individuals not affiliated with SAMO-TRANS.COM if you have expressly consented to this or otherwise expressed your consent in the cases provided for in these Privacy Rules.
b. For processing by third parties on behalf of SAMO-TRANS.COM. We provide personal data to SAMO-TRANS.COM affiliates and others, as well as customers, for processing on behalf of SAMO-TRANS.COM, and such processing is carried out in accordance with our instructions, privacy policy and other applicable privacy and security requirements.
c. As required by law. We provide your information to companies, organizations or individuals not affiliated with SAMO-TRANS.COM if we have a good faith belief that obtaining, using, preserving or disclosing such information is reasonably necessary to:
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to comply with the requirements of the law, a court decision or to enforce a request from a state institution;
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to enforce the terms of use or investigate possible violations thereof;
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to detect, stop or otherwise prevent fraud, and to address technical or security issues;
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protect the rights, property or safety of SAMO-TRANS.COM, our users or the public at large, as required and permitted by law.
Use of cookies on the Samo-Trans Website
20. A cookie is a small piece of text that is sent to your browser from a website you have visited. It helps the website remember information about you, such as the language you prefer to view it in. This will be useful the next time you visit that website. Cookies are used for various purposes. For example, they allow you to save your ad and search preferences, select the most relevant ads, and count the number of times you have visited a page. They are also necessary to ensure the security of your personal data.
21. Use of cookies that do not require user consent. There are necessary cookies, so-called technical cookies, which do not affect the availability of the site's functionality for the user. They are stored on your device only if you actually visit our site. And are used, for example, so that the site can display the version of the configurator that matches the characteristics of your current Internet connection. Such cookies also simplify the transition from the HTTP protocol to the HTTPS protocol when changing pages, thereby ensuring the safety of the transmitted data. In addition, they are used to store users' consent to the use of cookies by our site. User consent is not required for the use of technical cookies. You cannot disable the installation of technical cookies by changing the settings on this site.
Cookie categories. There are four categories of cookies according to their functions and purposes – technical, performance, functional and advertising cookies:
a. Technical cookies. Such cookies are essential for navigation and use of the site's functionality. Without such cookies, when you return to the page within the same session, some functions may not be available, for example, the history of your actions (entered text, set configurator values, etc.) will be lost;
b. Performance cookies. These cookies collect information about the use of the site, such as data on the frequency of page visits, confirmation of the user receiving error messages, etc. They do not store information that allows identifying a specific user. The information collected is used for statistical purposes and is anonymous. These cookies are used solely to improve the operation of the site and increase its usability;
c. Functional cookies. These cookies allow you to store information you enter (usernames, language, and location) in order to improve the site and customize its functionality and content. For example, if cookies are used to remember your location, the site will display tax information specifically for your region. These cookies are also used to enable user-requested features, such as video playback. They collect information anonymously and do not track your actions on other sites;
d. Advertising cookies. These cookies are used to display advertisements and other messages based on your interests and preferences. They are also used to limit the number of times a user sees the same advertisement and to measure the effectiveness of advertising campaigns. These cookies remember when a user has visited the advertiser's website/advertisement page and may share this information with third parties, such as advertising agencies. Cookies used to target content and advertisements provided by third parties are often related to the functionality of the site.
22. Cookie settings on the Samo-Trans Site. You can completely prohibit the use of cookies at any time by changing your browser settings. For example, you can specify that a message appears when a cookie is saved from the Samo-Trans site, or prohibit saving cookies from certain domains or all domains. However, keep in mind that cookies are necessary for the correct operation of our services, for example, so that you do not have to specify the language and other parameters each time.
23. Information Protection. We do everything possible to protect SAMO-TRANS.COM and our users from unauthorized attempts to access, modify, disclose or destroy the data stored by us. In particular, we do the following:
a. provide authentication for access to your SAMO-TRANS.COM account. We are constantly improving our means of collecting, storing and processing data, including physical security measures, to combat unauthorized access to our systems;
b. restrict our employees, contractors and agents from accessing personal data and impose strict contractual obligations on them, the violation of which entails serious liability and penalties.
c. a data protection officer has been appointed, who can be contacted via the "Contacts" page or through the Samo-Trans administration.
24. In the event of disputes between Samo-Trans and users who are residents of the Republic of Moldova, the national legislation of the Republic of Moldova shall apply.
Last updated: 2024-07-01