Публічна оферта

1. Terms and definitions

Platform (Site) — the online platform of SAMO-TRANS, available on the Internet at https://samo-trans.com, including all its subdomains and functionalities. Services — providing the Customer with access to information and functional abilities of the Platform in the amount determined by the selected Tariff Plan. Tariff Plan — a set of functional capabilities of the Platform determined by the Contractor, provided for a fixed fee during the selected period. The list of current Tariff Plans and their cost are publicly available at https://samo-trans.com/taryfy Account — a set of data about the Customer stored on the Platform and ensuring his identification and access to the Services. Acceptance — full and unconditional acceptance by the Customer of the terms of this offer by making payment for the selected Tariff plan. Parties — the Contractor and the Customer together.

2. Subject of the Agreement

2.1. The Contractor undertakes to provide the Customer with Services — access to information and functionality of the Platform within the scope of the selected Tariff plan, and the Customer undertakes to accept and pay for these Services. 2.2. The Services are provided remotely, using the Internet. There is no tangible medium for the Services. 2.3. The Platform is an information service in the field of freight transportation. The Contractor provides the Customer with access to information posted by users of the Platform and to tools for working with it. 2.4. The Contractor is not a participant, party, intermediary, agent, forwarder or carrier under agreements concluded between users of the Platform. The Contractor does not organize transportation, does not accept cargo, does not make settlements between users and is not responsible for their fulfillment of mutual obligations. 2.5. The Contractor does not guarantee the reliability of the information posted on the Platform by its users, and recommends that the Customer independently check the counterparties before concluding any agreements.

3. Acceptance of the offer and conclusion of the agreement

3.1. Acceptance of this offer is the Customer's payment for the selected Tariff plan by any of the methods specified in section 4. 3.2. From the moment of acceptance, the contract is considered concluded in writing in accordance with Articles 633, 641, 642 of the Civil Code of Ukraine and Article 11 of the Law of Ukraine "On Electronic Commerce". 3.3. By accepting, the Customer confirms that:

• he has read the terms of this offer and accepts them in full;
• he has read the Terms of payment and refund;
• he has read the Privacy Policy;
• he has read the User Agreement;
• he has read the list and cost of Tariff Plans;
• the data provided by him during registration are reliable. 3.4. The documents specified in clause 3.3 are integral parts of this agreement and have the same legal force as it.

4. Cost of Services and payment procedure

4.1. The cost of Services is determined by the selected Tariff Plan and is indicated in hryvnia on the page https://samo-trans.com/taryfy 4.2. Current Tariff Plans and their cost:

• by Visa or Mastercard payment card through the LiqPay payment system;
• by bank transfer to the Contractor’s current account using the details specified in section 11. 4.7. The payment procedure, the moment of granting access and the terms of refund are regulated in detail by Terms of payment and refund. 4.8. The Contractor has the right to change the cost of Tariff Plans. The change of cost does not apply to already paid periods. The current cost is always available on the Tariffs page.

5. Time of provision of the Service

5.1. Access to the selected Tariff Plan is provided to the Customer immediately after receipt of funds, but no later than 24 hours from the moment of payment. 5.2. The date of provision of the Service is considered to be the date of opening to the Customer access to the functional capabilities of the selected Tariff Plan. 5.3. The Service is considered to be provided properly and in full regardless of the amount of information and functions actually used by the Customer during the paid period. 5.4. The unused volume of Services is not carried over to the next period, is not subject to suspension and is not compensated. 5.5. The Service is considered accepted by the Customer without comments if, within 3 (three) business days from the moment of opening access, the Customer has not sent a written reasoned claim to the Contractor in accordance with the procedure provided for in Section 9.

6. Term of the Agreement

6.1. The Agreement shall enter into force from the moment of acceptance and shall be valid until the end of the paid period. 6.2. The minimum duration of the Agreement shall be 1 (one) month — in accordance with Clause 6 of Part 2 of Article 13 of the Law of Ukraine “On Protection of Consumer Rights”. 6.3. The Agreement shall automatically terminate upon the end of the paid period, if the Customer has not paid for the next period. 6.4. The Customer has the right to terminate the use of the Services at any time. The refund procedure is determined by the Terms of Payment and Refund.

7. Rights and Obligations of the Parties

7.1. The Contractor undertakes to:

• provide access to the Services within the period specified in clause 5.1;
• ensure the technical operability of the Platform;
• process the Customer's personal data in accordance with the Privacy Policy and the Law of Ukraine "On Personal Data Protection";
• consider the Customer's claims in accordance with the procedure provided for in Section 9;
• notify the Customer of significant changes to the terms of the Services.

7.2. The Contractor has the right to:

• change the functionality of the Platform and the composition of Tariff Plans;
• carry out scheduled technical work with prior notice;
• suspend or terminate the Customer's access in case of violation of the terms of this Agreement or the User Agreement;
• involve third parties to fulfill their obligations.

7.3. The Customer undertakes to:

• provide accurate data upon registration and keep it up-to-date;
• not transfer access to the Account to third parties;
• not use the Platform to post inaccurate information;
• not take actions aimed at disrupting the Platform's operation, in particular automated data collection without the written permission of the Contractor;
• comply with the terms of the User Agreement;
• independently check counterparties before concluding agreements.

7.4. The Customer has the right:

• use the Services within the scope of the selected Tariff Plan;
• contact the Contractor with questions and complaints;
• refuse to further use the Services;
• demand the deletion of their personal data in accordance with the procedure stipulated by the Privacy Policy.

8. Liability of the Parties

8.1. The Parties are liable for failure to fulfill or improper fulfillment of obligations in accordance with the current legislation of Ukraine. 8.2. The Contractor's liability is limited to the cost of the Services paid by the Customer for the current period. 8.3. The Contractor is not liable for:

• actions or inaction of Platform users and the consequences of agreements concluded between them;
• the reliability of information posted by users;
• losses caused by the use or inability to use the Platform;
• temporary unavailability of the Platform for reasons beyond the Contractor's control (failures in the work of providers, hosting, payment systems, emergency power outages, actions of third parties);
• consequences of unauthorized access to the Customer's Account, if such access became possible due to the Customer's fault. 8.4. The Parties are exempt from liability for circumstances of force majeure (force majeure), including military actions, martial law, emergency situations and decisions of state authorities.

9. Procedure for considering claims

9.1. Claims are sent to the email address samotrans.company@gmail.com. 9.2. The claim is drawn up in any form and must contain:

• surname, first name, patronymic and contact details of the Customer;
• email to which the Account is registered;
• description of the problem with the date and time of its occurrence;
• the essence of the claim. 9.3. The Contractor shall consider the claim and provide a response within 14 (fourteen) calendar days from the date of its receipt. 9.4. Disputes not settled through negotiations shall be resolved in court in accordance with the legislation of Ukraine.

10. Other conditions

10.1. The Contractor has the right to unilaterally make changes to this offer. The new version shall enter into force from the moment of its posting on the Platform. 10.2. Continued use of the Services after the new version enters into force shall mean the Customer's consent to the changes. 10.3. Changes do not apply to periods already paid for in terms of the cost and scope of the Services. 10.4. All intellectual property rights to the Platform, its program code, design, structure, database and SAMO-TRANS trademark belong to the Contractor. The use of these objects without the written permission of the Contractor is prohibited. 10.5. The offer is drawn up in Ukrainian. In case of versions in other languages, the Ukrainian version shall prevail. 10.6. The invalidity of a separate provision of this offer shall not entail the invalidity of the entire agreement.

11. Details of the Contractor

**Individual entrepreneur Rybalko O.V. **